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However, they can and should have private time for exploring and expressing emotions.

“Yes, they do have to show outward composure and be the steady hand in public. “Those characteristics are exactly why they need to take time for themselves and practice sound stress management techniques,” O’Brien says.

#Caleb wilde funeral director how to

Here are some tips from directors and experts on how to defeat feelings of funeral director burnout:Īccording to Tim O’Brien, author of A Season for Healing – A Reason for Hope: The Grief & Mourning Guide and Journal, funeral professionals must maintain a near-constant demeanor of strength and self-possession, rarely displaying their emotions.

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While it can be easy for funeral directors to get swept up in the workload, it is often considerably more difficult to allocate free time for leisure. “Emotional overload, circumstances surrounding death and caring about the bereaved will unavoidably result in times of funeral director fatigue syndrome.”ĭramatically changing these behavior patterns and adopting positive, healthy habits help these symptoms diminish overtime. While the admirable goal of helping bereaved families may alone seem to justify emotional sacrifices, ultimately we are not helping others effectively when we ignore what we are experiencing within ourselves,” Wolfelt says. *Exhaustion and loss of energy *Irritability and impatience *Cynicism and detachment *Physical complaints and depression *Isolation from others Alan Wolfelt outlines the symptoms of what he calls “funeral director fatigue syndrome.” Known generally as “compassion fatigue”, this syndrome is common among caregivers who focus solely on others without practicing self-care, leading to destructive behaviors. In Funeral Home Customer Service A-Z: Creating Exceptional Experiences for Today’s Families, author Dr. On a daily basis, funeral directors must deal with economic, operational and emotional stress, as well as the demands of providing compassion to the bereaved. Yet, we have warning signs go off in our lives all the time, but we keep driving until we have a major crash.”Ī funeral home operates on a constant, 24-hour rotation that never sleeps. “If you see a blinking red light in your car, you’re going to pull off the road to get it serviced. “We take better care of our cars than we take care of ourselves,” Gale says. When he counts them now, it is to remind him to take regular breaks, set time aside for hobbies and accept assistance from others. Gale remembers lying immobile in a hospital bed during a heart procedure several years ago, his only outlet the ceiling tiles above him.

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For nearly 20 years, Gale has been a funeral director at Currie Funeral Home in Kilmarnock, VA, and has learned how to balance his professional and personal life after his own brush with mortality. Each one represents another moment in his life to remember not to take for granted.

We - at the Wilde Funeral Home - daily use the answering services of ASD and our customers, no matter how distraught when they call, are always met with a professional and caring voice.)įuneral Director Thomas Gale counts ceiling tiles. (This article was originally published in the October issue of The Director. Written for ASD – Answering Service for Directors by Jessica Fowler.